Privacy Policy

PRIVACY POLICY

Pampered Smiles Dentistry

Effective Date: February 17, 2025

Pampered Smiles Dentistry is committed to protecting your privacy.

1. Information We Collect

We may collect:

Personal Information:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Information submitted through appointment or contact forms

Health Information:
If voluntarily submitted through secure forms, limited health-related information may be collected.

Technical Information:

  • IP address

  • Browser type

  • Device information

  • Website usage data

2. How We Use Your Information

We use information to:

  • Schedule and confirm appointments

  • Provide dental services

  • Send appointment reminders

  • Respond to inquiries

  • Process billing

  • Send promotional communications (if opted in)

  • Improve website performance

3. Mobile Messaging & SMS Privacy Policy

SMS Consent and Information Sharing

Pampered Smiles Dentistry is committed to protecting your privacy. We value the trust you place in us when providing your mobile phone number.

No Sharing with Third Parties: Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes.

Originator Opt-In Data: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

Use of Information: Your mobile number is used solely to provide you with the services you requested (e.g., appointment reminders, care updates, and optional marketing offers) via SMS.

If you opt in to receive text messages:

  • We will use your phone number only for communications related to Pampered Smiles Dentistry.

  • Message frequency varies.

  • Message & data rates may apply.

  • You may opt out at any time by replying STOP.

  • You may reply HELP for assistance.

AI Receptionist SMS Opt-In: Patients who call Pampered Smiles Dentistry may interact with our AI receptionist (Amara). If you request a booking link, Amara will ask for your verbal consent and phone number before sending any SMS. By verbally confirming your phone number and agreeing to receive the text during the call, you are opting in to receive a one-time SMS containing your appointment booking link. Message & data rates may apply. Reply STOP to opt out at any time.

We do not sell, rent, or share your mobile information with third parties for marketing purposes.

4. HIPAA and Protected Health Information

Pampered Smiles Dentistry complies with applicable federal and state privacy laws, including HIPAA.

For detailed information about how we use and protect Protected Health Information (PHI), please request a copy of our Notice of Privacy Practices at our office.

5. Cookies and Tracking

Our website may use cookies and tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Optimize marketing efforts

You may disable cookies in your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is 100% secure.

7. Third-Party Services

We may use third-party service providers for:

  • Website hosting

  • Appointment scheduling

  • Payment processing

  • Marketing communications

These providers are required to maintain appropriate confidentiality protections.

8. Your Rights

You may:

  • Request access to your personal information

  • Request corrections

  • Opt out of marketing communications

  • Request deletion of non-medical personal data where applicable

To make a request, contact:

info@pamperyoursmile.com
832-271-5404

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

11. Contact Us

Pampered Smiles Dentistry
7919 Grand Mission Blvd, #A300
Richmond, TX 77407
Phone: 832-271-5404
Email: info@pamperyoursmile.com